Shipping policy
Thank you for shopping with The Rooted Family! Here's everything you need to know about our shipping.
Processing Time All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
- 🚚 Standard Shipping — $8.00 | 5-7 business days
- ⚡ Express Shipping — $15.00 | 2-3 business days
- 🎉 Free Standard Shipping — on all orders over $70
Shipping Locations We currently ship within the United States.
Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.
Delays Shipping times are estimates and may vary due to carrier delays, weather, or high-volume periods. We are not responsible for carrier delays outside of our control.
Lost or Stolen Packages If your package is marked as delivered but you haven't received it, please contact us within 7 days at [your email] and we will do our best to resolve the issue.
Questions? 📧 support@therootedfamilyllc.com